Saturday, September 26, 2015

All I Wanted Was An Oil Change

Below you'll find a complaint I sent to Pep Boy's customer service which eventually ended with a phone call from the location asking me what I wanted as far as compensation and a month later, a free oil change.

Complain if you feel like your time is being wasted - it won't kill you... just get you a free oil change.

Pep Boys Clermont
1437 Sunrise Plaza Dr
Clermont, FL 34714
(352) 536-1177

SERVICE MANAGER: TYRON

AREA MANAGER: VICK SANCHEZ

To all whom oversee the location stated above and to all whom believe customer service is at the forefront of in-person services, I write this to you.